Privacy Policy

Proport
11 Coenru Street, Stikland Industrial, Bellville, Western Cape, South Africa
Email: info@proport.co.za | Phone: +27 21 945 4402 proport.co.za+1
Last updated: 24-11-2025

1. Introduction

Proport (“we”, “us”, “our”) is committed to protecting the personal information of our clients, website visitors and business contacts. This Privacy Policy explains how we collect, use, disclose and safeguard your personal information when you visit our website www.proport.co.za and when you engage our services offering carports, sunrooms, patio & pool enclosures, balcony enclosures, braai rooms, and covered parking areas in the Western Cape. proport.co.za+1

2. Information we collect

We may collect the following types of personal information:

  • Contact information: name, email address, telephone number, company name (if applicable).

  • Location information: address details relevant to project site (since we operate in the Western Cape).

  • Website usage information: IP address, browser type, referring site, pages visited, time of visit (via cookies / analytics).

  • Project details: information you provide when requesting a quote or engaging our services (e.g., type of enclosure, property address).

  • Communications: any messages you send us through contact forms, email or phone.

3. How we use your information

We use your information for the following purposes:

  • To respond to your enquiries, provide quotes and carry out our services.

  • To manage our business relationship with you, including project scheduling and installation.

  • To send you updates, service information or marketing materials if you’ve opted in.

  • To monitor and improve our website and services: analysing visitor behaviour, site usage and performance.

  • To comply with our legal, regulatory or contractual obligations.

4. Legal basis for processing

We process your information when:

  • You have given consent to us (e.g., by completing a contact form).

  • Processing is necessary for the performance of a contract (e.g., when you engage our services).

  • Processing is necessary for our legitimate interests (e.g., managing our website, improving services) provided your rights are not overridden.

  • We are required to comply with the law.

5. Cookies and website tracking

Our website uses cookies or similar tracking technologies to understand how visitors use the site, to improve performance, and to provide functionality. You may disable cookies through your browser settings; however, this may affect how the website functions for you.

6. Disclosure of your information

We may share your personal information with third-party service providers who assist us in delivering our services, such as IT support, analytics providers or contractors. We ensure such providers are obligated to protect your information. We do not sell your personal information to third parties. We may also disclose your information where required by law or to protect our rights.

7. Cross-border transfers

Although our operations are based in South Africa (Western Cape), if we ever transfer your personal data outside South Africa we will ensure appropriate safeguards are in place to maintain a comparable level of protection.

8. Security and retention

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, alteration or destruction. We retain your personal information only for as long as necessary for the purposes described in this policy or to comply with applicable legal obligations.

9. Your rights

You have the right to:

  • Request access to personal information we hold about you.

  • Request correction or deletion of your personal information.

  • Object to the processing of your personal information.

  • Withdraw consent at any time (where processing is based on consent).
    To exercise any of these rights, please contact us at info@proport.co.za or call +27 21 945 4402. We may require proof of identity before fulfilling the request.

10. Changes to this policy

We may update this Privacy Policy from time to time. The “Last updated” date above indicates when it was last revised. We encourage you to review this page periodically.

11. Contact Us

If you have any questions or concerns regarding this Privacy Policy or how we handle your personal information, please contact us:
Proport
11 Coenru Street, Stikland Industrial, Bellville, Western Cape, South Africa
Email: info@proport.co.za | Phone: +27 21 945 4402

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